SOCIAL MEDIA POLICY

Social Media Policy

In participation in social media
TOTO India Industries Pvt. Ltd. (hereinafter referred to as “the Company”) establishes and complies with the Company’s policy (basic attitude and action guidelines) in the Company’s official account on social media as follows.

* General Meaning of Social Media
Social media is defined as “media in which service users themselves send information and form content” using web technology on the Internet.

Awareness and responsible communication
When participating in social media, we are always aware of and responsible for the impact of our statements and strive to maintain proper communication.

Attitude for participation

  • The following are the action guidelines for participating in social media.
  • Sensible actions and remarks
  • Keep listening
  • Respect for free and cheerful remarks
  • Compliance with laws and regulations
  • Formation of communication with customers

Please note
The information we send on social media is not always official information, and due to the characteristics of social media, we do not send it after confirming everything, so we may correct it at a later date.
Information officially sent by us can be found on our website and press releases. The specific operation (response time, availability of response, method, etc.) differs for each account.
For the operation of each account, please refer to the page of each official account.

About Group Corporate Behaviour Charter
For the TOTO Group Corporate Behaviour Charter, please see the Group Sharing Philosophy page.

About personal information
Please see our privacy policy for how we handle your personal information.

Terms of use of our official website
The use of the TOTO India homepage is in accordance with the terms of use posted on the homepage. For details, please see the terms of use . The terms of use for the official account set each communication guideline. For details, please see the page of each official account.

Enquiry
For inquiries regarding our official social media account or products, please Click here

Our official social media account
Please see this page for a list of social media accounts that we use.

TIN Community Guideline (Facebook/Instagram)

Thank you for visiting the Facebook page and Instagram page (hereinafter referred to as “this page”) operated by TOTO India Industries Pvt. Ltd. (hereinafter referred to as “TOTO India”).
This page defines the following community guidelines (hereinafter referred to as “these guidelines”).
Before using this page, please agree to the contents of this guideline.

About operation
This page is operated by TOTO India Industries Pvt. Ltd.
TOTO India official website: https://in.toto.com/
The operation of this page may be terminated or deleted without prior notice.

Correspondence time
As a general rule, TOTO India posts from 10:00 am to 06 :00 pm (IST) on weekdays (excluding the year-end and New Year holidays, weekends, Public holidays, and holidays specified by TOTO India).
(Posts will also be posted with a timer setting that will be posted at the set time.)

About replying to posts and comments
TOTO India wants to reply to posts submitted by users (hereinafter referred to as “customers”) as much as possible, but we cannot reply to all of them.
Please note, if you have any opinions, requests, or questions, please contact the following inquiries.

Disclaimer
(1) TOTO India does not take any responsibility for the accuracy, completeness, certainty and usefulness of the information on this page.
(2) TOTO India does not take any responsibility for the content posted by customers, dealers, vendors, stakeholders or third parties.
(3) TOTO India does not take any responsibility for any damage caused to the customers, dealers, vendors, stakeholders or third parties by using or not using this page.
(4) TOTO India does not take any responsibility for any damage caused to the customer or a third party due to troubles between the customer or between the customer and a third party.
(5) TOTO India is the above 1. ~ 4. In addition, we do not take any responsibility for any damage caused by or related to the matters related to this page.
(6) In principle, the copyright of the posting belongs to the customer who made the posting, but with the posting, the customer uses the posted content for TOTO India free of charge (reproduction, processing, excerpt) in India and overseas. Publication, etc.), and agrees not to exercise the copyright and moral rights of postings against TOTO India.

About access to basic information
By registering as a fan on these page (clicking “Like”, “Like!”, “Follow” or “Subscribe”), You are deemed to have agreed to these guidelines, and you have published your name, profile picture, gender, and network., User ID, Friends List, and other public account and profile information are deemed to have been approved for access from this page.

Handling of personal information
When TOTO India collects personal information from customers, it will handle it appropriately based on TOTO India’s “Privacy Policy“.

About Prohibited Matters
When using this page, please refrain from posting the following contents. If the content posted by the customer falls under any of the following items, the post may be deleted. The customer shall not object to any measures that TOTO India deems necessary from the viewpoint of proper operation of this page, such as deleting posts and disclosing / providing information to national institutions.

  • Contents that impersonate others, including TOTO India
  • Inappropriate content including obscene expressions
  • Harmful programs
  • Contents that violate the law, decree, public order and morals
  • Contents that infringe the rights of TOTO India or a third party, such as copyrights and trademark rights
  • Political activities, election campaigns, religious activities
  • Contents that slander a specific individual, company, country / region
  • Contents for commercial purposes that introduce and promote other companies or products of other companies
  • Contents that identify, disclose, or leak personal information without the consent of the person
  • Contents that violate the Facebook / Instagram Terms of Services
  • Other contents that TOTO India deems inappropriate in light of the purpose of this page

Governing law and jurisdiction
This guideline is based on Indian law. In the event of a dispute between the customer and TOTO India, the Mumbai Court shall be the exclusive agreement jurisdictional court of the first instance.

Our official social media account
Please see this page for a list of social media accounts that we use .

About inquiries
For inquiries regarding official accounts and SNS services, please contact the following inquiries.
Contact: https://in.toto.com/contact-us/

About changes to this agreement
TOTO India may change this guideline without notice.

About system apps
This page is operated using Facebook’s system.
We cannot answer questions about Facebook’s system.
In addition, we cannot answer any questions regarding the functions, usage, technical questions, etc. of software and apps provided by the Facebook site, Facebook, and third parties.

TIN Community Guideline (Twitter)

Thank you for visiting the Facebook page and Instagram page (hereinafter referred to as “this page”) operated by TOTO India Industries Pvt. Ltd. (hereinafter referred to as “TOTO India”).
This page defines the following community guidelines (hereinafter referred to as “these guidelines”).
Before using this page, please agree to the contents of this guideline.

About operation
This page is operated by TOTO India Industries Pvt. Ltd.
TOTO India official website: https://in.toto.com/
The operation of this page may be terminated or deleted without prior notice.

Correspondence time
As a general rule, TOTO India posts from 10:00 am to 06 :00 pm (IST) on weekdays (excluding the year-end and New Year holidays, weekends, Public holidays, and holidays specified by TOTO India).
(Posts will also be posted with a timer setting that will be posted at the set time.)

About replying to posts and comments
TOTO India wants to reply to posts submitted by users (hereinafter referred to as “customers”) as much as possible, but we cannot reply to all of them.
Please note, if you have any opinions, requests, or questions, please contact the following inquiries.

Disclaimer
(1) TOTO India does not take any responsibility for the accuracy, completeness, certainty and usefulness of the information on this page.
(2) TOTO India does not take any responsibility for the content posted by customers, dealers, vendors, stakeholders or third parties.
(3) TOTO India does not take any responsibility for any damage caused to the customers, dealers, vendors, stakeholders or third parties by using or not using this page.
(4) TOTO India does not take any responsibility for any damage caused to the customer or a third party due to troubles between the customer or between the customer and a third party.
(5) TOTO India is the above 1. ~ 4. In addition, we do not take any responsibility for any damage caused by or related to the matters related to this page.
(6) In principle, the copyright of the posting belongs to the customer who made the posting, but with the posting, the customer uses the posted content for TOTO India free of charge (reproduction, processing, excerpt) in India and overseas. Publication, etc.), and agrees not to exercise the copyright and moral rights of postings against TOTO India.

About access to basic information
By registering as a fan on these page (clicking “Like”, “Like!”, “Follow” or “Subscribe”), You are deemed to have agreed to these guidelines, and you have published your name, profile picture, gender, and network., User ID, Friends List, and other public account and profile information are deemed to have been approved for access from this page.

Handling of personal information
When TOTO India collects personal information from customers, it will handle it appropriately based on TOTO India’s “Privacy Policy“.

About Prohibited Matters
When using this page, please refrain from posting the following contents. If the content posted by the customer falls under any of the following items, the post may be deleted. The customer shall not object to any measures that TOTO India deems necessary from the viewpoint of proper operation of this page, such as deleting posts and disclosing / providing information to national institutions.

  • Contents that impersonate others, including TOTO India
  • Inappropriate content including obscene expressions
  • Harmful programs
  • Contents that violate the law, decree, public order and morals
  • Contents that infringe the rights of TOTO India or a third party, such as copyrights and trademark rights
  • Political activities, election campaigns, religious activities
  • Contents that slander a specific individual, company, country / region
  • Contents for commercial purposes that introduce and promote other companies or products of other companies
  • Contents that identify, disclose, or leak personal information without the consent of the person
  • Contents that violate the Facebook / Instagram Terms of Services
  • Other contents that TOTO India deems inappropriate in light of the purpose of this page

Governing law and jurisdiction
This guideline is based on Indian law. In the event of a dispute between the customer and TOTO India, the Mumbai Court shall be the exclusive agreement jurisdictional court of the first instance.

Our official social media account
Please see this page for a list of social media accounts that we use .

About inquiries
For inquiries regarding official accounts and SNS services, please contact the following inquiries.
Contact: https://in.toto.com/contact-us/

About changes to this agreement
TOTO India may change this guideline without notice.

About system apps
This page is operated using Facebook’s system.
We cannot answer questions about Facebook’s system.
In addition, we cannot answer any questions regarding the functions, usage, technical questions, etc. of software and apps provided by the Facebook site, Facebook, and third parties.

TIN Community Guideline (LinkedIn)

Thank you for visiting the LinkedIn page (hereinafter referred to as “this page”) operated by TOTO India Industries Pvt. Ltd. (hereinafter referred to as “TOTO India “).
This page defines the following community guidelines (hereinafter referred to as “these guidelines”).
Before using this page, please agree to the contents of this guideline.

About operation
This page is operated by TOTO India Industries Pvt. Ltd.
TOTO India official website: https://in.toto.com/
The operation of this page may be terminated or deleted without prior notice.

Correspondence time
As a general rule, TOTO India posts from 10:00 am to 06:00 pm (IST) on weekdays (excluding the year-end and New Year holidays, weekends, holidays, and holidays specified by TOTO India).
(Posts will also be posted with a timer setting that will be posted at the set time.)

About replying to posts and comments
TOTO India wants to reply to posts submitted by users (hereinafter referred to as “customers”) as much as possible, but we cannot reply to all of them.
Please note, if you have any opinions, requests, or questions, please contact the following inquiries.

Disclaimer
(1) TOTO India does not take any responsibility for the accuracy, completeness, certainty and usefulness of the information on this page.
(2) TOTO India does not take any responsibility for the content posted by the customers, dealers, vendors, stakeholders or third parties
(3) TOTO India does not take any responsibility for any damage caused to customers, dealers, vendors, stakeholders or third parties by using or not using this page.
(4) TOTO India does not take any responsibility for any damage caused to the customer or a third party due to troubles between the customer or between the customer and a third party.
(5) TOTO India is the above 1. ~ 4. In addition, we do not take any responsibility for any damage caused by or related to the matters related to this page.
(6) In principle, the copyright of the posting belongs to the customer who made the posting, but with the posting, the customer uses the posted content for TOTO India free of charge (reproduction, processing, excerpt) in India and overseas., Publication, etc.), and agrees not to exercise the copyright and moral rights of postings to TOTO India.

About access to basic information
By registering as a fan on these page (clicking “Like”, “Like!”, “Follow” or “Subscribe”), You are deemed to have agreed to these guidelines, and you have published your name, profile picture, gender, and network., User ID, Friends List, and other public account and profile information are deemed to have been approved for access from this page.

Handling of personal information
When TOTO India collects personal information from customers, it will handle it appropriately based on TOTO India ‘s “Privacy Policy“.

About Prohibited Matters
When using this page, please refrain from posting the following contents. If the content posted by the customer falls under any of the following items, the post may be deleted. The customer shall not object to any measures that TOTO India deems necessary from the viewpoint of proper operation of this page, such as deleting posts and disclosing / providing information to national institutions.

  • Contents that impersonate others, including TOTO India
  • Inappropriate content including obscene expressions
  • Harmful programs
  • Contents that violate the law, decree, public order and morals
  • Contents that infringe the rights of TOTO India or a third party, such as copyrights and trademark rights
  • Political activities, election campaigns, religious activities
  • Contents that slander a specific individual, company, country / region
  • Contents for commercial purposes that introduce and promote other companies or products of other companies
  • Contents that identify, disclose, or leak personal information without the consent of the person
  • Contents that violate the LinkedIn Terms of Service
  • Other contents that TOTO India deems inappropriate in light of the purpose of this page

Governing law and jurisdiction
This guideline is based on Indian law. In the event of a dispute between the customer and TOTO India, the Mumbai District Court shall be the exclusive agreement jurisdictional court of the first instance.

Our official social media account
Please see this page for a list of social media accounts that we use .

About inquiries
For inquiries regarding official accounts and SNS services, please contact the following inquiries.
Contact: https://in.toto.com/contact-us/

About changes to this agreement
TOTO India may change this guideline without notice.

About system apps
This page is operated using LinkedIn’s system.
We cannot answer questions about LinkedIn’s system.
In addition, we cannot answer any questions regarding the functions, usage, technical questions, etc. of software and apps provided by the LinkedIn site, LinkedIn, and third parties.

TIN Community Guideline (Pinterest)

Thank you for visiting the Pinterest page (hereinafter referred to as “this page”) operated by TOTO India Industries Pvt. Ltd. (hereinafter referred to as “TOTO India “).
This page defines the following community guidelines (hereinafter referred to as “these guidelines”).
Before using this page, please agree to the contents of this guideline.

About operation
This page is operated by TOTO India Industries Pvt. Ltd.
TOTO India official website: https://in.toto.com/
The operation of this page may be terminated or deleted without prior notice.

Correspondence time
As a general rule, TOTO India posts from 10:00 am to 06:00 pm (IST)on weekdays (excluding the year-end and New Year holidays, weekends, holidays, and holidays specified by TOTO India).
(Posts will also be posted with a timer setting that will be posted at the set time.)

About replying to posts and comments
TOTO India wants to reply to posts submitted by users (hereinafter referred to as “customers”) as much as possible, but we cannot reply to all of them.
Please note, if you have any opinions, requests, or questions, please contact the following inquiries.

Disclaimer
(1) TOTO India does not take any responsibility for the accuracy, completeness, certainty and usefulness of the information on this page.
(2) TOTO India does not take any responsibility for the content posted by customers, dealers, vendors, stakeholders or third parties.
(3) TOTO India does not take any responsibility for any damage caused to the customers, dealers, vendors, stakeholders or third parties by using or not using this page.
(4) TOTO India does not take any responsibility for any damage caused to the customer or a third party due to troubles between the customer or between the customer and a third party.
(5) TOTO India is the above 1. ~ 4. In addition, we do not take any responsibility for any damage caused by or related to the matters related to this page.
(6) In principle, the copyright of the posting belongs to the customer who made the posting, but with the posting, the customer uses the posted content for TOTO India free of charge (reproduction, processing, excerpt) in India and overseas., Publication, etc.), and agrees not to exercise the copyright and moral rights of postings to TOTO India.

About access to basic information
By registering as a fan on these page (clicking “Like”, “Like!”, “Follow” or “Subscribe”), You are deemed to have agreed to these guidelines, and you have published your name, profile picture, gender, and network., User ID, Friends List, and other public account and profile information are deemed to have been approved for access from this page.

Handling of personal information
When TOTO India collects personal information from customers, it will handle it appropriately based on TOTO India ‘s “Privacy Policy“.

About Prohibited Matters
When using this page, please refrain from posting the following contents. If the content posted by the customer falls under any of the following items, the post may be deleted. The customer shall not object to any measures that TOTO India deems necessary from the viewpoint of proper operation of this page, such as deleting posts and disclosing / providing information to national institutions.

  • Contents that impersonate others, including TOTO India
  • Inappropriate content including obscene expressions
  • Harmful programs
  • Contents that violate the law, decree, public order and morals
  • Contents that infringe the rights of TOTO India or a third party, such as copyrights and trademark rights
  • Political activities, election campaigns, religious activities
  • Contents that slander a specific individual, company, country / region
  • Contents for commercial purposes that introduce and promote other companies or products of other companies
  • Contents that identify, disclose, or leak personal information without the consent of the person
  • Contents that violate the Pinterest Terms of Service
  • Other contents that TOTO India deems inappropriate in light of the purpose of this page

Governing law and jurisdiction
This guideline is based on Indian law. In the event of a dispute between the customer and TOTO India, the Mumbai District Court shall be the exclusive agreement jurisdictional court of the first instance.

Our official social media account
Please see this page for a list of social media accounts that we use .

About inquiries
For inquiries regarding official accounts and SNS services, please contact the following inquiries.
Contact: https://in.toto.com/contact-us/

About changes to this agreement
TOTO India may change this guideline without notice.

About system apps
This page is operated using Pinterest’s system.
We cannot answer questions about Pinterest’s system.
In addition, we cannot answer any questions regarding the functions, usage, technical questions, etc. of software and apps provided by the Pinterest site, Pinterest, and third parties.

TIN Community Guideline (YouTube)

Thank you for visiting the YouTube page (hereinafter referred to as “this page”) operated by TOTO India Industries Pvt. Ltd. (hereinafter referred to as “TOTO India “).
This page defines the following community guidelines (hereinafter referred to as “these guidelines”).
Before using this page, please agree to the contents of this guideline.

About operation
This page is operated by TOTO India Industries Pvt. Ltd.
TOTO official website: https://in.toto.com/
The operation of this page may be terminated or deleted without prior notice.

Correspondence time
As a general rule, TOTO India posts from 10:00 am to 06:00 pm (IST) on weekdays (excluding the year-end and New Year holidays, weekends, holidays, and holidays specified by TOTO India ).
(Posts will also be posted with a timer setting that will be posted at the set time.)

About replying to posts and comments
TOTO India wants to reply to posts submitted by users (hereinafter referred to as “customers”) as much as possible, but we cannot reply to all of them.
Please note, if you have any opinions, requests, or questions, please contact the following inquiries.

Disclaimer
(1) TOTO India does not take any responsibility for the accuracy, completeness, certainty and usefulness of the information on this page.
(2) TOTO India does not take any responsibility for the content posted by customers, dealers, vendors, stakeholders or third parties.
(3) TOTO India does not take any responsibility for any damage caused to customers, dealers, vendors, stakeholders or third parties by using or not using this page.
(4) TOTO India does not take any responsibility for any damage caused to the customer or a third party due to troubles between the customer or between the customer and a third party.
(5) TOTO India is the above 1. ~ 4. In addition, we do not take any responsibility for any damage caused by or related to the matters related to this page.
(6) In principle, the copyright of the posting belongs to the customer who made the posting, but with the posting, the customer uses the posted content for TOTO India free of charge (reproduction, processing, excerpt) in India and overseas. , Publication, etc.), and agrees not to exercise the copyright and moral rights of postings to TOTO India .

About access to basic information
By registering as a fan on these page (clicking “Like”, “Like!”, “Follow” or “Subscribe”), You are deemed to have agreed to these guidelines, and you have published your name, profile picture, gender, and network., User ID, Friends List, and other public account and profile information are deemed to have been approved for access from this page.

Handling of personal information
When TOTO India collects personal information from customers, it will handle it appropriately based on TOTO India ‘s “Privacy Policy“.

About prohibited matters
When using this page, please refrain from posting the following contents. If the content posted by the customer falls under any of the following items, the post may be deleted. The customer shall not object to any measures that TOTO India deems necessary from the viewpoint of proper operation of this page, such as deleting posts and disclosing / providing information to national institutions.

  • Contents that impersonate others, including TOTO India
  • Inappropriate content including obscene expressions
  • Harmful programs
  • Contents that violate the law, decree, public order and morals
  • Contents that infringe the rights of TOTO India or a third party, such as copyrights and trademark rights
  • Political activities, election campaigns, religious activities
  • Contents that slander a specific individual, company, country / region
  • Contents for commercial purposes that introduce and promote other companies or products of other companies
  • Contents that identify, disclose, or leak personal information without the consent of the person
  • Contents that violate the YouTube Terms of Service
  • Other contents that TOTO India deems inappropriate in light of the purpose of this page

Governing law and jurisdiction
This guideline is based on Indian law. In the event of a dispute between the customer and TOTO India, the Mumbai District Court shall be the exclusive agreement jurisdictional court of the first instance.

Our official social media account
Please see this page for a list of social media accounts that we use .

About inquiries
For inquiries regarding official accounts and SNS services, please contact the following inquiries.
Contact: https://in.toto.com/contact-us/

About changes to this agreement
TOTO India may change this guideline without notice.

About system apps
This page is operated using YouTube’s system.
We cannot answer questions about YouTube’s system.
In addition, we cannot answer any questions regarding the functions, usage, technical questions, etc. of software and apps provided by the YouTube site, YouTube, and third parties.

Official Social Media Account

Facebook

nameTOTO India Industries Pvt. Ltd. official Facebook account
accountTOTOIndiaPvtLtd
URLhttps://www.facebook.com/TOTOIndiaPvtLtd
ContentsInformation distribution regarding available products and services of TOTO Group. Creating bonds with TOTO fans.
Community guidelinesPlease check the following community guidelines before using.Facebook Community Guideline
Correspondence time10:00a.m. to 06:00p.m. (IST)
(Saturdays, Sundays, national holidays and TOTO India-specified holidays are not supported)
Remarks* Even within the above time, we may not be able to respond depending on the work situation of the person in charge.* We may post at times other than the above.
Please NoteWe cannot promise to answer all the questions you receive.
Thank you for your understanding.
For inquiries, please use the ” Inquiry” form.

Instagram

nameTOTO India Industries Pvt. Ltd. official Instagram account
accountTotoindiapvtltd
URLhttps://www.instagram.com/totoindiapvtltd/
ContentsInformation distribution regarding products and services of TOTO Group.
Creating bonds with TOTO fans.
Community guidelinesPlease check the following community guidelines before using.Instagram Community Guideline
Correspondence time10:00a.m. to 06:00p.m. (IST)
(Saturdays, Sundays, national holidays and TOTO India -specified holidays are not supported)
remarks* Even within the above time, we may not be able to respond depending on the work situation of the person in charge.* We may post at times other than the above.
please noteWe cannot promise to answer all the questions you receive.
Thank you for your understanding.
For inquiries, please use the “Inquiry” form.

Twitter

nameTOTO India Industries Pvt. Ltd. official Twitter account
accountTOTOIndiaPvtLtd
URLhttps://twitter.com/TOTOIndiaPvtLtd
ContentsInformation distribution regarding products and services of TOTO Group. Creating bonds with TOTO fans.
Community guidelinesPlease check the following community guidelines before using.Twitter Community Guideline
Correspondence time10:00a.m. to 06:00p.m. (IST)
(Saturdays, Sundays, national holidays and TOTO India -specified holidays are not supported)
remarks* Even within the above time, we may not be able to respond depending on the work situation of the person in charge.* We may post at times other than the above.
please noteWe cannot promise to answer all the questions you receive.
Thank you for your understanding.
For inquiries, please use the ” Inquiry” form.

LinkedIn

nameTOTO India Industries Pvt. Ltd. official LinkedIn account
accountTOTO India Industries Pvt. Ltd.
URLhttps://www.linkedin.com/company/toto-india-pvt-ltd/
ContentsInformation distribution regarding products and services of TOTO Group.
Creating bonds with TOTO fans.
Community guidelinesPlease check the following community guidelines before using.LinkedIn Community Guideline
Correspondence time10:00a.m. to 06:00p.m. (IST)
(Saturdays, Sundays, national holidays and TOTO-specified holidays are not supported)
remarks* Even within the above time, we may not be able to respond depending on the work situation of the person in charge.* We may post at times other than the above.
please noteWe cannot promise to answer all the questions you receive.
Thank you for your understanding.
For inquiries, please use the “Inquiry” form.

YouTube

nameTOTO India Industries Pvt. Ltd. official YouTube channel
accountTOTO INDIA INDUSTRIES PVT. LTD
URLhttps://www.youtube.com/channel/UCY9Kyv7faw7in6FxpdrWS2w
ContentsInformation distribution regarding products, services, commercials, etc. of TOTO Group.
Community guidelinesPlease check the following community guidelines before using.YouTube Community Guideline
Correspondence time10:00a.m. to 06:00p.m. (IST)
(Saturdays, Sundays, national holidays and TOTO-specified holidays are not supported)
remarks* Even within the above time, we may not be able to respond depending on the work situation of the person in charge.* We may post at times other than the above.
please noteWe cannot promise to answer all the questions you receive.
Thank you for your understanding.
For inquiries, please use the “Inquiry” form.

Pinterest

nameTOTO India Industries Pvt. Ltd. official LinkedIn account
accounttotoindiapvtltd
URLhttps://in.pinterest.com/totoindiapvtltd/
ContentsInformation distribution regarding products and services of TOTO Group.
Creating bonds with TOTO fans.
Community guidelinesPlease check the following community guidelines before using.Pinterest Community Guideline
Correspondence time10:00a.m. to 06:00p.m. (IST)
(Saturdays, Sundays, national holidays and TOTO-specified holidays are not supported)
remarks* Even within the above time, we may not be able to respond depending on the work situation of the person in charge.* We may post at times other than the above.
please noteWe cannot promise to answer all the questions you receive.
Thank you for your understanding.
For inquiries, please use the “Inquiry” form.